Request Account & Data Deletion for Chess Master Arena
Package: com.aistudio.chessmaster.qzkxpl
If you wish to delete your Chess Master Arena account and erase your personal data without opening or reinstalling the mobile application, please complete the form below. You may also delete your account directly inside the app by opening Profile → Account Management → Delete Accountor by using this form.
What will be permanently deleted: Your Firebase Authentication record, login credentials and session tokens, public profile (username, ratings, avatar), private account data (email, verification status), and all match history and puzzle streak records.
Deletion Request Form
Please email the following information to Faisal21063@gmail.com with the subject [DELETION REQUEST]:
- Registered Account Email Address: (the email used to sign up)
- Authentication Method: Email/Password or Google Sign-In
- Reason for Deletion (optional): Privacy concern / Not using app / Resetting progress / Other
- Confirmation: State: "I understand this action is irreversible and will permanently delete my ratings, puzzle streak, game records, and user profile."
What Happens Next
- Verification: We dispatch a verification email to your registered address. You must click the verification link within 48 hours to confirm ownership.
- Processing: Once verified, our automated backend triggers the account deletion pipeline.
- Confirmation: You receive an automated confirmation email once deletion is complete (within 30 days maximum).
What May Be Retained (and Why)
- Anonymized Match Records: Move notations in multiplayer rooms where another active player participated are anonymized (displayed as "Deleted Player") so the opponent's match history and rating calculations remain mathematically consistent. No personal identifiers are attached.
- Legal & Tax Records: Aggregated, anonymous server access metrics or tax transaction receipts (if future purchases are added) retained strictly to comply with statutory legal and accounting obligations.
For any questions about this process, contact Faisal21063@gmail.com.